{
  "id": "skill-area:CRM-integration",
  "_kind": "SkillArea",
  "_file": "domain/skill-areas/skill-areas-expanded-3.yaml",
  "_cluster": "domain",
  "attributes": {
    "displayName": "CRM Integration",
    "description": "Integrating CRM platforms (Salesforce, HubSpot, Dynamics) with marketing,\nsales, and service systems — data synchronization, lead routing, custom\nobject modeling, API-driven automation, and single-customer-view assembly.\n",
    "expertiseLevels": [
      "practitioner",
      "expert"
    ]
  },
  "outgoingEdges": [
    {
      "from": "skill-area:CRM-integration",
      "to": "domain:sales",
      "kind": "applies_to",
      "attributes": {
        "confidence": "primary"
      }
    },
    {
      "from": "skill-area:CRM-integration",
      "to": "domain:marketing",
      "kind": "applies_to",
      "attributes": {
        "confidence": "secondary"
      }
    }
  ],
  "incomingEdges": []
}